Shipping policy
Shipping method
EMS
After confirming your order, we will ship it within 7 days.
We will send you a tracking number after the shipping arrangement is completed, so please check it.
postage
Prices vary depending on region and packaging size.
gift wrapping
If the product is compatible with gift wrapping, please enter it in the notes section.
About returns
We only accept returns or exchanges if the ordered product is different from the delivered product, or if the product is defective.
If there is a problem with the delivered product, please contact us and return it within 7 days of delivery.
We cannot accept returns in the following cases.
・If it is new and not unused (tags have been removed)
・If more than 7 days have passed since delivery
・Request for return due to image difference (colors may appear different depending on monitor environment, etc.)
About refund method
The refund method will differ depending on the payment method used at the time of purchase, so we will provide detailed information when processing your refund.
About cancellation
As a general rule, we cannot accept cancellations after the order has been confirmed.
EMS
After confirming your order, we will ship it within 7 days.
We will send you a tracking number after the shipping arrangement is completed, so please check it.
postage
Prices vary depending on region and packaging size.
gift wrapping
If the product is compatible with gift wrapping, please enter it in the notes section.
About returns
We only accept returns or exchanges if the ordered product is different from the delivered product, or if the product is defective.
If there is a problem with the delivered product, please contact us and return it within 7 days of delivery.
We cannot accept returns in the following cases.
・If it is new and not unused (tags have been removed)
・If more than 7 days have passed since delivery
・Request for return due to image difference (colors may appear different depending on monitor environment, etc.)
About refund method
The refund method will differ depending on the payment method used at the time of purchase, so we will provide detailed information when processing your refund.
About cancellation
As a general rule, we cannot accept cancellations after the order has been confirmed.